People look us up and we look unprofessional.
This usually looks like:
- No website, or one that embarrasses you
- A personal Gmail address on the van
- Nothing loads properly on a phone
- Calls go to a mobile nobody answers
Start with the problem
You do not need to know which service you need.
You need to know what is going wrong. Pick whichever of these sounds most like your week — the technology decision comes after, not before.
Customers cannot find us.
This usually looks like:
- You do not appear when people search your trade
- Competitors outrank you for your own area
- No Google Business Profile, or an unclaimed one
- AI assistants describe you wrongly, or not at all
We are losing work we already won.
This usually looks like:
- Enquiries arrive by phone, text, Facebook and email
- Quotes go out and follow-up depends on memory
- Missed calls are never returned
- Nobody can say how many leads came in last month
We are busy in season and invisible out of it.
This usually looks like:
- Work arrives in bursts, then stops
- Past customers forget you exist
- Nothing published in two years
- Word of mouth is the only channel
We look like five different businesses.
This usually looks like:
- A logo nobody can find the original file for
- Different colours on the site, the van and the invoice
- Every document built from scratch
- Print vendors asking for files you do not have
We know AI matters but not what to do about it.
This usually looks like:
- Several subscriptions nobody uses
- No idea what is safe to put into a chatbot
- Manual work that feels like it should be automatic
- Advice that contradicts itself
Nothing off the shelf does what we need.
This usually looks like:
- Running the business from spreadsheets
- Paying for software you use ten percent of
- Staff retyping the same data into two systems
- A process no product seems to match
It is more than one of these. Or none of them.
Most businesses that get in touch have three problems tangled together, and the one they notice is rarely the one causing it. Describe what is actually happening and we will untangle it before recommending anything.
Why we ask it this way
Most technology gets bought to solve the wrong problem.
A business that cannot be found buys a new website. A business losing leads buys advertising to generate more of them. Both spend money without touching the thing that was actually broken.
Starting from the symptom rather than the product is slower by about one conversation, and it is the difference between spending money and fixing something.
See what your current setup costs